December 22, 2025
If you’ve been running shops long enough, you’ve probably got a love-hate relationship with Yelp. Most operators do. It’s loud. It’s picky. It’s sometimes unfair. But […]
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December 16, 2025
Customers aren’t just Googling “oil change near me” anymore. They’re asking ChatGPT. Or Gemini. Or Perplexity. Or whatever AI assistant is built into their phone, car, […]
November 17, 2025
Responding to Negative Reviews of Your Auto Shop Responding to negative reviews of your auto shop online – kind of feels like getting in line for […]
October 21, 2025
There’s a lot of debate in the marketplace on whether banner ads work for businesses or are they a waste of money? Before I get into […]
October 7, 2025
Have you reviewed your company’s online reviews lately? We hope so because based on the following statistics, everyone should be monitoring and managing their online identity. […]
September 22, 2025
It’s not uncommon for auto repair shop owners to stick with what they “know” works when it comes to boosting car counts. But the auto repair […]
September 10, 2025
If you run multiple auto repair locations in 2025, chances are the past year has felt more like a rollercoaster than a roadmap. Global tensions, supply […]
September 3, 2025
And Why AI-Powered Call Answering Could Be the Smartest Hire You Make in 2025 Walk into any successful auto repair shop and you’ll hear productivity: the […]
August 26, 2025
There’s no shortage of noise in the auto repair industry in 2025. EVs. AI. Tariffs. Rising rents. Technician shortages. Yes, they’re real—and yes, they matter. But […]